Blogs

Poor Communication Skills Can Be A Hindrance To Hybrid Working

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Poor Communication Skills Can Be A Hindrance To Hybrid Working

Poor communication skills can be a hindrance to every sales and marketing organization. Let’s have a look on how to establish good communication in the workplace. It is imperative that organizations train their leaders who have difficulty establishing effective communication but there is still a huge struggle among organizations to keep their sales force engaged, connected, and effective. In light of the recent surge of talent mobility, this problem is only getting worse. As the world experiments with Phygital (Physical + Digital)  work options post corona, one lacking component is optimal communication and dialogue proficiency within organizations. Field sales officers, Line Managers, sales head & leaders often have trouble having effective conversations, despite their best efforts. There are more ruptured dialogues that lead to leadership dysfunctions than substantive problems. Even though these may sound fuzzy, organizations need to focus on correcting them in a focused way, otherwise they will suffer a huge loss of value. Communication culture has a profound impact on organizational cultures therefore it can be shaped by: Identify Communication as a Key Leadership Competency Leadership, as well as career, relies heavily on effective communication skills. Organizations must assist their employees to discover their strengths, and potential hindrances, early on. Many people do not realize how powerful communication styles can be. An assessment, feedback and coaching curriculum needs to include it. The Art of Communication Has 360 Degree Shades There is more to communication than just speech. Tone and timing are important too. The choice of words, the use of pauses, active listening, paraphrasing to check for understanding or mood, body language, and non-verbal distractions are all immediate issues to engage or disengage. However, so many managers fail to realize how they affect their stakeholders. Become Aware of Communication Style The ability to recognize our own communication style and the style of others can help us to be more effective. Some people have a natural chemistry with each other, while others will have obvious deflections unless we adapt to them. Conflicting communication styles are more likely to cause management differences than substantive differences in perspectives. Build Dialogue Frameworks Every meaningful conversation must have a framework of 5W & 1H  (when, where, what, who, why, and how). Teams and organizations should evaluate their current status with respect to the different dialogue platforms. When the  group conversation gets too large, it might lose the  personal connection and authenticity. Too high or too low frequency or too excessive monologue, all could detract from effective dialogue.  The Importance of Silence Over Noise In many cases, there is too much chatter and noise. It is difficult for stakeholders to absorb, reflect and respond effectively due to the volume of chatter. It has been proven that organizations with positive communication cultures have a big competitive advantage and are more effective at building per person productivity and business than organizations without a positive communication culture. The above tips on communication have a significant impact on sales, productivity and people-related KPIs. To establish a good communication in the workplace, you can check out these measures.   Book an Appointment

Looking for a Pharmaceutical Consultant and Productivity Coach?

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Do you believe that an organization should be committed to innovation and productivity in order to survive and thrive in a competitive globalized environment? Does your company is also looking for better pharmaceutical consultant and productivity coach? If yes, Diwakar Rijal has established himself as one of Nepal’s most trusted experts in transforming organizations and people to be agile and adaptable in this new scientific and technological advanced world. He has over twenty years of experience in the pharmaceutical industry and as a trainer/ coach and has helped organizations and people through his signature programs like, WASULI “ THE ART OF TAKING ROI”, LET THE DEAD LEAVES DROP, ONLY BABIES ARE BORN; A NEW ANALOGY OF PUBLIC SPEAKING, LEADING THE PURPOSEFUL CAREER, “HEALTH CARE PROFESSIONAL” HCPS SOFT SKILLS SESSION; DECISION MAKING, CONFLICT MANAGEMENT, COMMUNICATION, ADOPT TO CHANGE,  PREPARING REDEFINING AND CULTIVATING SALES FORCE STRATEGY, STRATEGIC BRAND PLAN, IS DIGITAL NEW NORMAL FOR PHARMACEUTICALS. Book An Appointment About Diwakar Rijal Mr. Diwakar Rijal; CEO of BaAma Consultant has delivered key-note addresses and WORKSHOP at APPON (Association of pharmaceuticals producers of Nepal), QbD Pharmaceuticals, Asian Pharmaceuticals, Adley, Zee laboratories; M.K. Healthcare, Simca Laboratories, Yetichem Distributors (sales  team of Roche; Neon and Covidien)  CTL Pharmaceuticals, Corel Pharmaceuticals, Innovative Pharma Lab, Biogain Remedies, Panas Pharmaceuticals, Aadee Remedies, PEAN (Pharmaceuticals Executive association of Nepal), Chirayu Poly Clinic, National Healthcare, Metro Hospital, Bharatpur Central Hospital and many more. With his interactive, energetic and practical teaching style, he inspires employees and managers to achieve greater productivity and success with his mantra “Sales Productivity is the key to organizational success”. Book An Appointment Need for Productivity and Creativity It is essential for business organizations to be creative and productive. Information and technology have revolutionized lives. In an era of such rapid change, only those organizations can survive that are nimble and can adapt in a VUCA world. As a result of Diwakar Rijal’s programs, employees can learn how to internalize the qualities of creativity and productivity. The following are some essential points that he emphasize the need for Productivity and Creativity: 1. Organizations should be forward-thinking Employees and organizations who are innovative are always searching for solutions to problems. Through his unique ideas and practical tips, Diwakar Rijal can help your organization become a problem solver and the leader in your niche domains.   2. Organizations must be capable of taking greater risks Several studies have shown that organizations that take more risks can continue to evolve. Taking risks for innovation does not have to involve everything being at risk. It means taking calculated risks, accepting shortcomings, and embracing change, says Diwakar Rijal.   3. Organizations should keep their employees productive and customers satisfied Inertia is a major problem for established businesses, which negatively impacts employee productivity. This leads to decreased customer satisfaction. Diwakar Rijal inspires people to challenge the status quo and discard conventional thinking methods. He shares Out-of-the-box thinking which creates  disruption in sales. Book An Appointment Things That Pharmaceutical Consultant and Productivity Coach Needs to Adapt Diwakar Rijal believes that every human being is born productive and innovative. A person’s innovative tendencies are held back by traditional business cultures and orthodox societal conditioning. As a trainer and speaker, Diwakar Rijal’s approach relies on the adoption of the following points: 1. The immediate goal of a company is growth, but that can be achieved by understanding the employees and the administration’s real pain points. 2. Be willing to accept change as the only constant and always strive to find new and innovative ways to solve problems. 3. The best way to increase productivity and innovation is to be creative, and this can be achieved if organizations cultivate cultures that foster creativity and openness to change. 4. People and organizations should be encouraged to be courageous and constantly think about how novelty can be introduced in the existing systems to bring about better results. 5. The challenges in the 21st century are more complex and fast co-relational thinking is the need of the hour for productivity and innovation.   Book An Appointment

Training and Development are two different things

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There is no doubt that employees are the cornerstone of any organization. Despite rapid growth in digitisation and advanced technology applications, organizations remain highly dependent on human abilities. Employee training and development both are different but many peoples are consider same. Successful organizations are aware of this, and they know how important investing in talent is. Research shows that pharmaceutical industry training and development programs are not only able to increase their profits, but also maintain an extremely high level of employee retention. In the long run, training employees is a worthwhile investment because replacing talents is much more expensive than retaining them. Organizations are realizing the importance of employee training as markets continue to evolve and business environments become more competitive. Nowadays, employee training isn’t exclusive to CEOs and CFOs. Employee training is becoming one of the main growth engines for companies. Book an Appointment What is Employee Training and Development?   In the past few years, leading organizations have invested heavily in employee training and development due to the numerous and varied benefits that training can provide. As a business strategy, employee training has become important not only for employee retention, but also for creating a skilled workforce for the future. People use the terms ‘development’ and ‘training’ interchangeably, but both are two different things. Development programs typically focus more on broader skills, such as leadership, communication, and decision making, whereas employee training has clear, measurable goals that are related to improving productivity and accuracy. In short, employee training and development is more than just specific job duties. Development programs increase employees’ future performance and growth, but employee training focuses more on acquiring new skills and knowledge that employees can apply immediately to their current roles to execute them. Training and development are becoming more important than ever as businesses compete to retain top talent. According to Edward Hess, a professor of business administration and author: “Companies that can learn faster and adapt better to changing environments do well in the long run.” Book an Appointment When to Do Training Need Assessment? Businesses have different needs, so employee training may have a different significance depending on specific areas and functions. How do you decide whether your employees need retraining or development? Here are a few tips: How to Do Training Need Assessment? Book an Appointment